CDK Global Cyberattack Disrupts Operations

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Summary:
CDK Global, a prominent SaaS provider for car dealerships and auto equipment manufacturers, recently experienced a cyberattack that disrupted its customers’ operations. This platform, used by over 15,000 car dealerships across North America, facilitates various dealership functions such as sales, customer relationship management, financing, inventory, and customer support.
The attack began on the night of June 18, prompting CDK to shut down its systems as a precaution and advise customers to do the same. Third-party cybersecurity experts were brought in to investigate and remediate the issue. Although some services were initially restored, a subsequent cyber incident occurred on June 19, leading to another shutdown.
CDK has been in communication with its customers, providing updates and instructions, but has yet to release an official statement on its website or social media channels. Currently, the company is assessing the impact and consulting with external experts, with no estimated resolution timeframe. The nature of the attack, including whether it involved ransomware, remains unclear.